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KEY DATES

Meet the Judges

The Turkey CXA® is the ONLY industry awards event in Turkey with independent judges completing a rigorous application process to join the panel.

Turkish judges also have the chance to join The Judge Club, Awards International’s fantastic new organisation for judges to meet, provide input on the future of AI events, and shape the future of industry recognition and reward.

Gökhan Kara

CCXP, Chairman of Turkey CXA®, Board Member, CXPA

Sinem Yüksel

Customer Experience Director

Serdar Gungor

Director of Customer Experience and Executive Board Member

Erdem Sağlamer

Customer Management Director, Allianz

Emel Çuhacı

Innovation and Customer Experience Director

Mustafa-Mücahitoğlu

Acting Manager, Customer Experience

Kaan Varnali

Professor of Marketing

Faran Niaz

CEO & Founder of CX Future,Customer Experience by Faran

Abdou Fahd

Customer Experience Specailist

Gökhan Kara

CCXP, Chairman of Turkey CXA®, Board Member, CXPA

Raphael Hergge

International Customer Experience Leader

Ozge Koca

CEO of Happ Consulting Services Ltd

Zeynep Orman Özdemirel

Customer Experience and Service Design SVP,Akbank

Cahit Erdogan

Assistant General Manager of Customer Experience & Quality Management,Turkcell Global Bilgi

Defne Ergin Kublay

General Manager, Back-Up

Emel Çuhacı

Innovation and Customer Experience Director,Yapı Kredi

Erdem Sağlamer

Customer Management Director,Allianz

Gurol Kurt

Co-founder and CEO,Alterna CX

Hasan Genç

Co-founder,Wiseback

Kaan Varnali

Professor of Marketing, Istanbul Bilgi University

Lama Shanti

Digitization and Customer experience head of department,Paltel

Mustafa Mücahitoğlu

Acting Manager,Customer Experience,Turkish Airlines

Serdar Gungor

Director of Customer Experience and Executive Board Member,Sodexo Turkey

Sinem Yüksel

Customer Experience Director,Turkcell

Adem Uyanik

Account Director, Webhelp Turkey

Ahmet Bütüner

CX Service Line Leader,Exco Member,Ipsos Turkey

Ali Özhan Gürel

Customer Experience Manager, Vivense

Alper Benli

Head of Customer Solutions & Operations UK & Ireland,Ericsson

Anıl Özark

Head of Marketing, Aksigorta

Aslı Bengi

Group Head of Customer Analytics and Customer Experience,Cigna

Atasun Kaşbaş

Customer Experience & CRM Senior Manager,Penti

Barış İnan

Digital Insurance & Customer Services Manager, Anadolu Sigorta

Berna Tan

COO, Mayen Telekomünikasyon

Besim Kosova

XD Head, Partner, UXservices

Bilge BORA KURŞUN

Customer Contact Center Dırector,BNP PARIBAS CARDIF TURKEY

Buğra Asfuroglu

Director CX, Hepsiburada

Burak Karadag

Head of Customer Experience, CRM and Performance Marketing,Nesine.com

Cef Tovil

Founder & CEO,Acsight

Cem Alpay

Director, CRM & Data Analytics, TANI

Cigdem Kizilkaya

Customer Support Director,Board member,Parasut

Cüneyt Uslu

COO, Webhelp Turkey

Dogukan Kaya

Head of Sales Development and Excellence, CXPA İstanbul Network Leader, Turkcell

Duygu Bayram

Customer Experience, CRM and Analytics Group Head,Teknosa

Elif Sükan Sönmez

Customer Care and Global CRM Senior Manager,VavaCars Turkey

Emre Ultav

Deputy General Manager, SAS Türkiye

Ender Tamtürk

Customer Experience Manager,Eczacibasi

Erbil Topgül

Director of Customer Service, Samsung Electronics Turkey

Erkan Uzunoglu

Customer Experience Department Manager, INCEHESAP.COM

F.Şehnaz Tuğasaygı

CRM & Strategy Director, Ayaydın Miroglio Group (Ipekyol / Twist / Machka)

Gamze Numanoglu

Managing Director, Customer Experience & Communications Group,Aktif Bank

Gamze Olgun Parildamis

Founder & General Manager,Jarvis

Gökhan Uğurlu

Customer Experience Advisor to Samsung | Business Consultant | Speaker&Trainer

Gonca Sofuoglu Temiz

CX Senior Manager,Ford Otomotiv Sanayi A.S.

Gül Bilgin Mokan

Customer Experience and Governance Director,Multinet Up

Hüseyin Tapınç

Managing Director,Founding Partner,Sia Insight

Isil Ozalp

Chief Customer Excellence Officer,GittiGidiyor (eBay Turkey)

Jephin Mathew

Head of Operation BPO,Dubai Technologies

Karolin Kuyumcu

Deputy General Manager, Excellent Client Experience, FutureBright Research. CXPA Turkey Network Member, FutureBright Group

Menekşe Uçaroğlu

Founder & CEO of IUC Group

Miray Yilmaz

CX & Business Support Director,Teleperformance Turkey

Müge Maşat

Customer Experience & Customer Insights Senior Manager, Türk Telekom

Murat Moris Siyalom

Founder, Şipşak Dijital - Platypus

Mustafa Dalcı

Founder,Userspots

Necip Murat

CEO,Pazarlamasyon

Özge Kapucuoğlu

Customer Experience Associate Director,Turkcell

Ozkan Demir

Co-founder & CEO,Pisano

Şebnem Vuruşkaner Aydıner

Customer Success Director, Pisano

Seda Alpkaya

Founder,Voxal Consulting

Serra Karaca Tileylioglu

Customer Experience Strategy Manager,Emirates Integrated Telecommunications (Du Telecom)

Taner Çamoğlu

Regional Director, CM.com

Zeynep Durukan

Client Services Director,I-AM