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Meet the Judges

Every entry at our awards is assessed by an independent judging panel.

All our judges are experienced business professionals with passion and enthusiasm for customer experience management; many have judged with us several times before and keep coming back!

Using the scoring criteria, they’ll carefully scrutinise your written submission and live presentation. Scores from each judge are added together to determine the winners in each category. After the event, every finalist will receive a detailed Feedback Report with constructive comments to help you going forward.

Our judge selection process is ongoing, but as soon as we add more judges to our line-up, we’ll post their details on here. Scroll down to see the leading professionals who are taking part this year!

If you’re interested in becoming a judge, please click the link below, or email Milica at milica.j@awardsinternational.com.

Apply to Judge

Ana Iorga

Founder Director and Chief Neuroscientist

Imad Hazeem

Customers' Delight Expert

Lama Shanti

Digitization and Customer experience head of department

Zeynep Orman Özdemirel

Senior Vice President, Customer Experience and Service Design

Erdem Sağlamer

Customer Management Director,Allianz

Gamze Numanoglu

EVP, Customer Experience & Communications

Gamze Olgun Parildamis

Founder & General Manager,Jarvis

Gökhan Kara

CCXP, Chairman of Turkey CXA®, Board Member, CXPA

Gökhan Uğurlu

Former VP | Business Consultant | Speaker&Trainer | CX Lecturer at BA University

Menekşe Uçaroğlu

Founder & CEO of IUC Group

Ahmet Bütüner

CX Exco Member

Buğra Asfuroglu

Customer Experience Director

Cahit Erdogan

Assistant General Manager of Customer Experience & Quality Management,Turkcell Global Bilgi

Cef Tovil

Founder & CEO,Acsight

Dario Nabavian

CX Solutions Strategist

Duygu Bayram

CX, CRM and Analytics Group Head

Erbil Topgül

Director of Customer Service, Samsung Electronics Turkey

Gurol Kurt

Co-Founder and CEO

Hasan Genç

Co-founder,Wiseback

Isil Ozalp

Chief Customer Excellence Officer,GittiGidiyor (eBay Turkey)

Şebnem Vuruşkaner Aydıner

Customer Success Director, Pisano

Serdar Turan

Editor-in-Chief at Harvard Business Review Türkiye

Sinem Yüksel

Customer Experience Director,Turkcell

Adem Uyanık

Account Director

Atasun Kaşbaş

CRM and Digital Audience Experience Manager

Dogukan Kaya

Operation Management Director, CXPA İstanbul Network Leader, Ata Express

F. Sehnaz Tugasaygi

CRM and Strategy Director

Gonca Sofuoglu Temiz

CX Lead

Gül Bilgin Mokan

Customer Experience and Governance Director,Multinet Up

Harun Baylan

Service Design and Process Development Vice President

Kaan Varnali

Professor of Marketing, Istanbul Bilgi University

Mustafa Mücahitoğlu

Acting Vice President, Customer Experience & Brand,Turkish Airlines

Ozkan Demir

Co-founder & CEO,Pisano

Serdar Gungor

Chief Customer Experience Officer & Executive Board Member at Sodexo

Abdulkadir Ercan Demirtas

Customer Experience Manager

Akan Abdula

Founder

Baycan Kacan

CX and Digital Transformation Director

Bulent Helvaci

Global Sales Director, Pisano

Cansu Demir

CX, CRM & Value Management Director

Demet Yarkın

Founder

Erdem Bayrak

Head of Customer Experience

Esra Yalcin

AMETI Customer Experience Marketing Lead

Gani Can Somuncu

Business Development Manager

Gökhan Çakmak

Customer Experience Group Manager

Hande Kozlu Gültakan

CX & UX Design Senior Manager

İlker Yusuf Bulgurcuoğlu

Customer Satisfaction Manager

Ismail Keles

Head of Contact Center and Complaint Management

Kivanc Incekli

Senior Project Manager

Kivanc Makaskesen

CX Manager | Design Thinking Leader | Academic Instructor

Mahir Tuzun

Founder

Melih Ozgul

Head of Customer Experience Excellence

Oya Geron

CX Delivery Manager at HSBC UK | CCMP | Strategist

Ozge Karatas

Business Intelligence&Customer Experience Manager

Özgür Yeşilyurt Yüngül

Chief Experience Officer

Seda Çar Taşgın

Head of Customer Retention

Seda Genç

Founder & Neuromarketing Consultant

Serpil Polat Tomur

Director

Sezin Mızraklı Avalin

Chief Sales & Marketing Officer

Taylan Akalın

Tempo BPO

Yasemin Koc

Customer Experience Director

Yıldıray Başkurt

AFTER SALES DEPUTY. GN. MANAGER

Yusuf Hakan Turfan

Solution Center

Zeynep Altuntaş

Founder